Jenn Briden Resume

Career Experience

CloudBees APRIL 2018 - APRIL 2020

CloudBees is a global leader for DevOps software and services for continuous integration, continuous delivery, and release orchestration. 80% remote work and 20% travel.

Product Management Director

May 2019 – Apr 2020

  • Owned CloudBees’ product strategy with product leaders at Google and Amazon for selling CloudBees Core and CloudBees Accelerator on the Google Marketplace and AWS Marketplace. Listed both products within one financial quarter on Google Marketplace, with an initial pipeline of $100,000+.
  • Served as the Product Owner for three product areas: CloudBees’ Partners, CloudBees.com, and the documentation website and authoring/publishing system.
  • Led company-wide and cross-discipline project for developing a common component and style library, HoneyUI. Documented at design.cloudbees.com.
  • Presented roadmaps and strategies to executives and cross-company stakeholders.
  • Managed product and engineering backlogs using Agile methodologies.

Skills and technologies used Product strategy and roadmap development, Agile product management, Google Cloud Platform, Google Marketplace, Azure Marketplace, Pivotal Network, Kubernetes, consumption-based pricing of products, backoffice processes for sales and customer enablement, Agile product management

Director, Product Management

Jan 2019 - May 2019

  • Managed the Jenkins product organization with 2 direct reports.
  • Owned product strategy across the organization for open source and proprietary features based on the Jenkins and Jenkins X CI/CD projects.
  • Led product planning with Google engineers and PMs on cloud-native CI/CD and Google Cloud Platform integrations with Jenkins.
  • Planned and led end-to-end product launches for CloudBees Jenkins Distribution and CloudBees Jenkins Support.
  • Presented roadmaps and strategies to executives and cross-company stakeholders.
  • Managed product and engineering backlogs using Agile methodologies.

Skills and technologies used Continuous integration and continuous delivery (CI/CD), Agile product management, Jenkins, Jenkins X, Kubernetes, Tekton, user-centered design

Awards and Recognitions at CloudBees

  • CloudBees Outstanding Cross-Team Collaboration recipient, 2019.
  • Presented the Jenkins product and community update in the kenotes for DevOps World | Jenkins World 2018 at San Francisco and Nice, France.

Senior Product Manager

April 2018 - Jan 2019

  • Owned product roadmap and strategy for the Jenkins CI/CD pipeline product area for commercial and open source markets.
  • Led company-wide initiative to provide standardized documentation and samples for Jenkins pipelines.
  • Created and launched the CloudBees Core Pipeline Templates feature, including documentation.
  • Presented roadmaps and strategies to executives and cross-company stakeholders.
  • Managed product and engineering backlogs using Agile methodologies.

Skills and technologies used Continuous integration and continuous delivery (CI/CD), Agile product management, Jenkins, Jenkins X, Kubernetes, Tekton, user-centered design

ExtraHop Networks DEC 2013 - APRIL 2018

ExtraHop is a global leader in business, network, and security analytics, developing both physical and virtual network appliances to analyze network traffic and alert on performance and security anomalies. ExtraHop’s flagship product Reveal(x) is built on the machine learning service that my team developed in 2018.

Senior Product Manager

Jan 2017 - April 2018

  • Led team to create a machine learning anomaly detection service running on AWS and with Kubernetes orchestration and scaling in AWS.
  • Ran company-wide imitative to GDPR to ensure data integrity, security, and privacy in all products and services.
  • Ran cross-company product launch from research and development to marketing launch, end-to-end,for the Addy machine learning service.

Skills and technologies used Software as a service (SaaS), machine learning, Kubernetes, cloud native app design, product strategy, go-to-market, AWS, Agile product management, Jira

Product Manager

Dec 2013 - Jan 2017

  • Built an engineering team from the ground up to 5 developers.
  • Led the team to introduce Docker and cloud native development to ExtraHop.
  • Defined the UX design for all web properties and services, both internal and customer-facing.
  • Pitched, planned, and launched the ExtraHop product online demo at extrahop.com/demo.

Skills and technologies used Salesforce, HTML 5, CSS 3, JavaScript, Heroku, Postgres, Google Data Studio, Google Analytics, WalkMe, Pendo, Jira, SaaS, AWS Redis, Docker, JSON Webtokens/identity federation/single sign-on

Microsoft JAN 2004 - DEC 2013

Program Manager 2 - Windows Store

Sep 2011 - Dec 2013 * Developed developer onboarding UX for submitting applications to the Windows Store. * Increased Windows Store developer registrations 20% in one quarter. * Led two feature teams in transition to Agile from waterfall product development.

Program Manager 2 - Windows Online

Sep 2009 - Sep 2011

  • Led feature teams for developing a new content authoring workflow for Windows.com.
  • Designed OEM customization for Help and Support.
  • Trained OEMs at the Microsoft Hardware Developer summit in Taipei.
  • Helped reduce the documentation on the Windows installation disc by 60%.

Program Manager 1 - Windows Security

Nov 2007 - Sep 2009

  • Designed user experience for AppLocker, BitLocker, and Access Control Lists in Windows.
  • Owned AppLocker feature roadmap and enterprise customer engagement.
  • Spearheaded internal security reporting of potentially insecure applications with the Microsoft Security Response Center.

Technical Writer - Windows Security

Jan 2004 - Nov 2007

  • Wrote technical documentation for IT Professionals by reducing very technical concepts into easy to understand processes and references.
  • Authored full documentation set for Windows User Account Control for IT professionals and created draft web plan to explain the security change to consumers.
  • Led initiative to embed technical writers more closely with engineering teams.

Photo by Galina N on Unsplash